Our Services
At EzeeSolvers, we specialize in helping families manage and close the digital accounts of deceased loved ones. Our secure and professional approach ensures a stress-free experience.
How It Works
Submit Details
Provide information about the deceased and the platforms to manage.
Verify Documents
Securely upload required documents (e.g., death certificate, proof of authority) via our trusted partners.
Account Actions
We handle the closure, memorialization, or other actions needed for the specified digital platforms (e.g., Facebook, Gmail).
Receive Confirmation
Get regular updates and a final report once the process is complete.
Why Choose EzeeSolvers?
- Secure and private handling of sensitive documents.
- Hassle-free process for account closure/memorialization.
- Experienced team familiar with major platforms.
- Save time and reduce emotional stress during difficult times.
Platforms We Support
- Facebook, Instagram, Gmail, Google Accounts, LinkedIn, Twitter, etc.
- We also work with other platforms—contact us for details.
What Our Clients Say
- “EzeeSolvers made the process so simple and stress-free. I couldn’t have done it without them!” – Jane D.
- “Their professionalism and empathy during a difficult time were amazing. Highly recommend!” – John S
Frequently Asked Questions (FAQs)
What is Digital Asset Access Management?
Digital Asset Access Management is the process of managing, closing, or memorializing the digital accounts (e.g., social media, email, online subscriptions) of a deceased individual. Our service helps families simplify this process by securely handling the required steps on their behalf.
What platforms do you work with?
We work with a wide range of platforms, including:
- Social media: Facebook, Instagram, Twitter, LinkedIn.
- Email: Gmail, Outlook, Yahoo Mail.
- Online services: Google Accounts, Dropbox, PayPal, and more.
If your platform isn’t listed here, contact us to check compatibility.
What documents are required to begin the process?
The required documents typically include:
- A copy of the deceased person’s death certificate.
- Proof of your relationship to the deceased (e.g., Executor of Estate or Power of Attorney).
Some platforms may have additional requirements, which we will guide you through.
How do you handle my sensitive documents?
We prioritize your privacy and security. All document uploads are processed securely via trusted third-party Gateway Service Providers (GSPs). This ensures that sensitive documents are not stored on our servers and are handled in compliance with privacy regulations.
How long does the process take?
The time required depends on the platform and the complexity of the request. On average:
- Document verification: 1-2 business days.
- Account closure/memorialization: 5-10 business days per platform.
We’ll provide regular updates throughout the process.
What is the cost of your service?
The cost varies based on the number of platforms and the type of services required. Contact us for a personalized quote tailored to your needs.
Can I manage the process myself?
Yes, most platforms provide ways for next-of-kin to manage digital accounts. However, the process can be time-consuming and emotionally taxing. We simplify the process by handling all the steps on your behalf, ensuring accuracy and compliance.
How do I start the process?
Getting started is easy:
- Visit our Services Page and click Get Started.
- Submit the required details about the deceased and the platforms to manage.
- Upload the necessary documents securely via our platform.
- Leave the rest to us! We’ll handle the entire process and keep you updated.
Can you manage all types of accounts?
We specialize in managing social media, email, and commonly used online platforms. However, some platforms may have unique requirements. Contact us, and we’ll let you know if we can assist with a specific account.
What happens if a platform denies the request?
If a platform denies a request, we’ll review the reason for denial and work with you to address any issues (e.g., missing documents or additional requirements). In most cases, we can resolve the issue quickly.
Are there any legal requirements for using your service?
Yes, we require proof of your authority to act on behalf of the deceased, such as a Power of Attorney (POA) or being listed as the Executor of Estate. This ensures compliance with platform policies and legal regulations.
Is my data secure with you?
Absolutely. We use trusted third-party Gateway Service Providers to verify your documents securely. We do not store sensitive documents on our servers, and all communication is encrypted to ensure your data is protected.